Want to know what it looks like when our team comes out to identify the roof leak in your building? Read more here.
First step: The salesperson will go inside the building and speak to the onsite point of contact. If there are any water stains or active indoor leaks, we will take a look at them then. If the business has ceiling tiles, then our team will remove those tiles and look at the type of deck on the building. The deck is accessible between the tiles and the roofline. At this point, we are looking for water or other obvious roof penetrations. We also like to determine if the water is from the air conditioning units’ condensation. Sometimes we identify roof penetrations this way and sometimes we do not.
Second step: Go on the roof. We will then search around any holes, open seams, or penetrations that might be open in the leak area. Depending on the job, we can utilize density gauges or infrared cameras (used at nighttime only) to see if any of the insulation is wet which allows us to track it at the point of entry.
Last step: Photo documentation of our findings after we have thoroughly checked and identified the problem area. Now you can expect our team to work up a proposal with photos and explanations. Once the proposal or NTE (not to exceed) work order is signed, our service crew will be scheduled to come out and make the repair! You’ll be back to normal business before you know it. Not to mention, a nice and dry ceiling/roof!