About Baker Roofing Company
Since 1915, Baker Roofing Company has established itself as one of the nation’s leading roofing contractors. From our headquarters in Cary, NC, we’ve expanded our operations to 27 strategic locations across the eastern United States, extending from Tampa, FL to York, PA.
Our Heritage of Excellence
Our foundation rests on a timeless principle established by our founder, William Prentiss Baker I, in 1915: “We shall do good work, at a profit if we can, at a loss if we must, but always good work.” This commitment to excellence, displayed prominently in our office today, continues to guide every project we undertake and resonates deeply with our customers and community.
The Baker Way:
Our success is built on fundamental principles that shape every aspect of our organization:
Excellence and Pride in Our Work
We take pride in being trusted to protect what matters most to our customers. Our commitment to quality is personal – we understand that we’re entrusted with protecting not just buildings, but our clients’ livelihoods and reputations. This responsibility drives us to exceed expectations by paying attention to detail and doing it right the first time. We believe in being obsessive about organization and planning ahead, ensuring every project receives the attention and precision it deserves.
Leadership Through Service
We lead with humility, seeking feedback and holding ourselves accountable. Our leaders celebrate team successes and consistently ask, “What can I do for you?” This approach creates an environment where innovation thrives and teams excel. We believe in recognizing and celebrating good work, pausing to intentionally reinforce positive behavior and acknowledge achievements both timely and personally. True leadership means empowering others responsibly by understanding team members’ strengths and encouraging calculated risks that lead to growth.
Building Trust Through Action
We believe in honoring commitments and delivering on promises. Our team maintains integrity in all interactions, practicing honest and respectful communication while building bridges of trust with everyone we serve. When challenges arise, we practice blameless problem-solving, collaborating with others to seek constructive solutions while maintaining a patient and non-judgmental attitude. Being trustworthy means treating others how we would like to be treated and respecting confidential and sensitive information with the utmost care
Continuous Growth and Improvement
We’re relentless about improvement, finding lessons in every situation and pushing ourselves to grow. Our culture encourages curiosity, empowers responsible risk-taking, and promotes continuous learning. We believe in sharing knowledge and mentoring others, relying on experience and expertise to create teachable moments. Being curious means asking questions that promote innovation and encouraging our teams to take chances while maintaining high standards of excellence.
People-First Approach
We embrace empathy, compassion, and courtesy in all interactions. By understanding different perspectives and maintaining a high level of kindness, we build lasting relationships with our customers and within our team. We demonstrate courage by approaching difficult conversations honestly and professionally, always maintaining respect and professionalism. Our team members work together, making necessary sacrifices while demonstrating positive leadership examples, because we understand that our collective success depends on supporting one another.
Commitment to Responsive Service
We maintain a high pace and strong work ethic while ensuring all our efforts are purposeful and results-driven. Being fanatical about response time means reacting promptly to requests and communication, demonstrating our commitment to those we serve. We believe in being proactive – anticipating and addressing potential challenges before they become problems. This approach allows us to maintain a healthy balance between delivering exceptional service and ensuring our team members’ well-being.
Growth and Innovation
While honoring our century-old traditions, Baker Roofing Company continues to evolve and expand. Our strategic growth across the eastern United States has enabled us to serve more communities while maintaining the high standards of quality and service that have defined our company since 1915. Through continued investment in our people, processes, and technology, we’re building on our strong foundation to meet the challenges of tomorrow. Our expansion represents not just geographic growth, but our commitment to bringing Baker’s legendary service and quality to more communities while embracing innovation in every aspect of our operations.
Our Promise
The sign that William Prentiss Baker I hung in 1915 remains more than a historical artifact – it’s a daily reminder of our unwavering commitment to quality and service. As we continue to grow and evolve, these foundational values guide us in every project, every interaction, and every decision we make.
Contact us to experience the difference that generations of excellence can make.
